Desktop Management is Expensive
Your desktop environment represents a significant investment but also is one of your top productivity tools. You need a desktop environment that has low on-going cost of ownership but continues to deliver productivity dividends. For most small and medium sized companies this goal is difficult to achieve. With limited IT staff and no help desk, on-going maintenance of the desktop environment is usually left to the desktop user. They are asked and management expects that they will keep their systems current with the latest operating system patches and virus/spyware definitions. The user troubleshoots their own hardware and software issues. It is not difficult to see that lost productivity is a major component of the desktop total cost of ownership.
A Proactive Solution
Our flexible technology architecture will proactively monitor and manage your entire desktop environment. Monitoring includes checking the health of every desktop in your environment, spotting and correcting problems as they arise. Operating system patches and software upgrades are applied and the desktops are protected against viruses and spyware.
Your Team Member - Not Just a Provider
Once offerings go beyond typical Managed Service Provider (MSP) offerings in that we provide solutions from small to large companies. For those larger organizations with full IT staffs, our UManage program is very attractive and provides valuable RossAssured automated tools and processes which your company manages. For smaller organizations with little or no IT staff, our RManage program is very attractive because we off-load and manage the RossAssured automated tools and processes. You have the option to choose! See more info.
Key Benefits
- Continuously measure the health and status of desktop environments
- Protect desktop environments from spam, spyware and viruses
- Automated installation of patches
- Track and manage desktops for adherence to software licensing
- Notification of unauthorized changes to desktop software
- Proactively monitor desktop metrics like CPU, Disk, and Memory utilization
- Track software and hardware expiration dates for upgrades and replacements
- Remotely upgrade desktops with the latest software
- Manage and protect desktop data with automatic backups
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