News and Events

Ross Group announced today that they received a contract from AAA Akron for MEMBERz^plus Membership software and services.  The MEMBERz^plus Software Solution and Collaboration Suite are designed to address significant business needs for AAA clubs.  The MEMBERz^plus  Membership System includes the processing of all membership transactions for clubs, for both internally and self-service web membership transactions, as well as facilitates member retention, cross-selling of services, and revenue growth through the linking and sharing of critical member data across applications. 

AAA Akron is the fifth AAA Auto Club to purchase MEMBERz^plus and is the first club to sign up for Ross Group ASP hosting services for this application.  Ross Group already performs numerous application hosting services for other AAA Clubs utilizing our Web conXons for AAA solution in a secure third party facility and provides excellent service performance.

"We decided to partner with Ross Group on this major initiative because of the feature richness of the application and the efficiencies it will provide us once we are in production," said Brian Thomas of AAA Akron. "In addition, Ross Group has an excellent track record with both large and small sized clubs in AAA."

The MEMBERz^plus Collaboration Suite is a membership solution created specifically to help AAA Clubs manage their most important asset, members. The Membership System is well-enabled and ideal for clubs who are looking for a single solution that:

• Empowers your club to retain and grow memberships
• Provides robust comprehensive membership functionality all in one source
• Enables you to connect and interact with your members, partners, employees, and AAA National systems
• Empowers you to run your club the way you want 

"This solution is a considerable leap forward for AAA clubs in many respects," says Rob Courtney, Sr Vice President – AAA Solutions for Ross Group Inc.  "The member self-service portion of the application is right in line with what consumers want: flexibility to conduct business online at any hour of the day and the level of integration with other key systems in the club is unprecedented."